| Size： | Customized | Light： | LED |
| Material： | Glass | Space： | Hotel lobby, restaurant, Villa |
| Color： | Customized | Style： | Modern |
| Process： | Handmade | Item No： | P006 |
Custom service
1.Enquiry
2.According the requirements quote the price and make the sketch drawing.
3.Confirm the details and pay the deposit.
4.Make the design and production drawing .
5.Start production according to the drawing.
6.Take pictures after finishing production, inspection after production
7.Pay the balance after inspection, arrange shipment.
8.Installation service (can be provided according to the contract)
We mainly produce custom chandeliers, wall lights, outdoor lighting, LED fixtures, and smart lighting systems.
Yes, our products are certified by CE, RoHS, UL, and other international standards.
Yes, we provide a variety of energy-efficient LED lighting products to help customers reduce energy consumption.
Yes, we offer smart lighting systems that support mobile app control and voice assistants.
Yes, we provide a 12-month quality warranty.
Yes, we offer end-to-end customization services from design to production.
Yes, we provide waterproof and dustproof outdoor lighting products.
Yes, some products support dimming. Please contact our sales team for details.
Yes, we provide lighting solutions for hotels, malls, offices, and other commercial spaces.
Yes, we offer smart lighting products compatible with DALI systems.
Yes, we provide detailed installation guides and technical support.
Yes, we provide 24/7 after-sales support.
Yes, we offer sample services. Please contact our sales team for costs and logistics.
Yes, our design team can provide professional lighting design advice.
Yes, we provide tracking numbers for real-time shipment updates.
Yes, we support English, Chinese, Spanish, and other languages.
Yes, we provide expedited production and shipping services.
Yes, we can provide third-party product test reports.
Yes, we provide product usage and maintenance training for customers.
Yes, we provide customized services and preferential policies for long-term partners.
Please provide your specific requirements (e.g., space, brightness, style), and our team will recommend suitable products.
We provide detailed installation guides and remote video support if needed.
Contact our after-sales team for repair or replacement services.
We provide detailed maintenance manuals. Regular cleaning and circuit checks are recommended.
Some products support color temperature adjustment. Please refer to the product manual.
Download our dedicated app and follow the instructions to pair the device.
Our LED lighting products have an average lifespan of over 50,000 hours.
Yes, our smart lighting products support group control.
Yes, our smart lighting products support scheduled on/off functions.
Yes, our smart lighting products support multiple scene modes.
You can place an order through our website, email, or by contacting our sales team.
The MOQ depends on the product type. Please consult our sales team.
We accept T/T, L/C, Alipay, WeChat Pay, and PayPal.
Typically, 50% deposit and 50% balance before shipment.
Standard products take 15-20 working days, while custom products take 30-45 working days.
Yes, we provide installment payment plans for large orders.
Orders can be modified or canceled before production begins. Please consult our sales team.
Yes, we provide official VAT invoices.
Shipping costs are based on weight, volume, and destination. Please consult our logistics team.
We can assist with customs clearance, but duties are the customer's responsibility.
Contact our after-sales team for free repair or replacement services.
We offer paid repair services. Costs depend on the issue.
You can reach our after-sales team via phone, email, or online chat on our website.
Yes, we provide original spare parts replacement services.
Inspect the packaging upon receipt and contact our after-sales team immediately if damaged.
Yes, we provide upgrade and replacement services for existing customers.
Yes, we provide free annual maintenance services for long-term customers.
The warranty covers material defects and manufacturing issues, excluding人为损坏.
Yes, we provide remote video and phone technical support.
You can download the manual from our website or request a printed copy from our after-sales team.
